Terms & Conditions

Sikkim: Valid ID proof – Voter ID / Passport / Driving License. PAN Card & Aadhar Card are not accepted. For children below 18 years: Aadhar or Birth Certificate. 4 passport-sized photographs of each person required.
North East: Aadhar Card, Driving License, Passport, or Voter ID required (PAN Card not accepted). Aadhar Card (front & back) and passport-size photo copy required for booking.
Bhutan:
– Adults (18+): Original Voter Card or Passport (minimum 6 months validity).
– Children (below 18): Original Birth Certificate in English.
– Aadhar Card, PAN Card & Driving License not accepted.

Sikkim:
– 40% advance payment to confirm the package.
– Remaining balance on arrival (cash/demand draft; 3% charge for credit card).
– Arrival details (train/flight) required for scheduling.
Bhutan:
– 40% advance payment to confirm booking.
– Remaining balance to be paid at the office or airport before the trip starts.
North East:
– Credit Cards / Traveler’s Cheques not freely accepted.
– Advance paid is non-refundable in case of cancellation due to COVID or similar situations. It can be adjusted for future bookings.

Sikkim:
– Due to limited parking, guests must wait in the hotel lobby.
– Vehicles provided sector-wise, not on disposal basis (only point-to-point).
– Nathula trip will be on a shared cab basis.
North East:
– AC will not run in hilly areas.
– Tawang: No local sightseeing vehicle provided by us. Guests must hire local vehicles (cost between ₹4500–₹5500 approx, excluding Bumla).
– No Jio network in Tawang.
Bhutan:
– AC is not allowed on hilly roads (to be discussed with the driver).
– Vehicle timing: 9:00 AM to 6:00 PM, point-to-point service only, not at disposal.

Sikkim: Hotel check-in/out depends on hotel policy. No responsibility for losses/costs incurred.
North East:
– No rooms booked until confirmation.
– All hotels in Meghalaya/Arunachal Pradesh are non-AC and do not have lifts.
Bhutan: If hotels mentioned are unavailable, similar type of hotels will be provided.

The itinerary is a suggested plan; the company is responsible only for paid services.
No responsibility for additional services not charged for.
Itineraries may change due to natural or political disruptions.
Additional costs due to such changes are to be borne by the guest.

North East:
– Woolen clothes and jackets are advised. Travel with limited luggage.
Guests traveling to Assam, Meghalaya, or Arunachal Pradesh must be fully vaccinated or present a valid RTPCR (not older than 72 hours).

Changes to booked tours are considered cancellations, but minor amendments can be made with a communication fee.

Refunds will be processed by the booking source via account payee cheque within 15 days.
NO REFUND WILL BE MADE AGAINST ANY UNUSED SERVICES, WHATEVER MAY BE THE REASON.

Any postponement/cancellation must be communicated in writing at least 7 days before the scheduled departure.
A fee of ₹3,000 will apply for postponement.

(Common Across Regions, with Bhutan-specific details below)
Cancellation must be sent via Mail/Fax.
– 30+ Days: Communication Charges ₹2000 per person
– 21–30 Days: 25% of tour cost
– 11–20 Days: 50% of tour cost
– 10 or fewer Days: Full cancellation
Efforts will be made to minimize cancellation charges.
Bhutan-specific:
– 20–10 Days Before Departure: 20% cancellation fee
– 10–05 Days Before Departure: 50% cancellation fee

Unused accommodations, meals, transport, or tours are non-refundable.
Room allocation is based on availability.
No refund for dissatisfaction with services.
Company is not responsible for changes due to permit failure, government rules, or natural calamities.